The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
> We usually need 1-7 business days for production.
> Our items come to you with the Postal Service or DHL express. Estimated delivery is 5-7 business days for most European Union Countries and 10-15 business days for the rest which start counting from shipping date and of course from the shipping service choose.
> Please note that this is an estimate and that we are not responsible for delays of delivery due to the Postal Service as this is something out of our reach.
> For urgent orders please message us and we will do our best!
We gladly accept custom orders! Most of our items can be offered in multiple variations such as different sizes, materials or plating options.
Whether you want something made from scratch or an alteration of our jewelry, feel free to contact us :)
We create unique and pure handmade jewelry from top quality materials and with attention to detail. As you may understand, handmade items can not be identical, so please allow minor changes to the final products you will get.